Updated September 1st 2018
Raineri Jewelers will occasionally update its policies to reflect company and customer feedback. We encourage you to periodically review this page to remain informed of our latest policy information. If you have questions or concerns about our policies or policy changes, please contact the Raineri Jewelers customer service department (contact us) or call 212-925-6128
|Order Amount||Shipping Method||Cost|
|Under $2,500||UPS Ground||Free|
|$2,500 - $5,000||UPS 2nd Day||Free|
|Over $5,000||UPS Next Day||Free|
Need It Faster?
We understand how critical timing can be when it comes to proposals, weddings and gift-giving, which is why we offer expedited shipping for a minimal fee.
|Items Under $2,500|
|Upgrade to UPS 2nd Day||+ $20.00|
|Upgrade to UPS Next Day||+ $40.00|
|Items from $2,500 - $5,000|
|Upgrade to UPS Next Day||+ $20.00|
Insurance & Signature Requirements
All of our orders are shipped fully insured and require a signature at the time of delivery.
Tracking Your Packages
You will receive one or more tracking numbers on the confirmation e-mail we send you when your order is shipped. This tracking number can be used to check the status of your package at our shipping carriers' online stores:
Package tracking: www.ups.com/tracking/tracking.html
U.S. customer service: 1-800-PICK-UPS (1-800-742-5877), or firstname.lastname@example.org.
Package tracking: www.fedex.com/us/tracking/
U.S. customer service: (800) GoFedEx or (800) 463-3339
Package tracking: www.framed.usps.com/cttgate/welcome.htm